Yes, we ship to selected regions. For full information, visit our Shipping & Returns page.

You have 14 days from delivery to request a return. Items must be in original condition. Full details can be found on our Shipping & Returns page.

Orders cannot be modified once placed. Please double-check your shipping and product details at checkout.

We do not offer exchanges at this time. Please return your item and place a new order.

Refunds are processed within 10–14 business days after we receive and inspect the returned item.

Returns must be in unused, original condition with all packaging intact. Used items will not be accepted.

Unless otherwise specified, all items, including promotions, follow the same 14-day return policy.

Each piece is handcrafted in Ubrique, Spain, a town known for its exceptional leather artisanship.

We source from certified European tanneries, including LWG-certified leather and REACH-compliant, nickel-free hardware. All bags are lined with eco-suede and constructed for long-term use.

Our bags are designed to feel substantial without being overly heavy. Every component is considered for both structure and comfort.

Not at this time. We prioritise long-term durability and repairability. Current vegan options do not yet meet our standards for strength and longevity.

We believe the most sustainable product is one you keep using. Our focus is on material responsibility, modularity to reduce overconsumption, and crafting products that evolve instead of expire.

Yes, it fits a 13” laptop and other daily essentials. It also includes a removable clutch that can be used separately.

Yes. The Patina expands and contracts and includes a large removable clutch that functions as a second bag. The Strata can be worn in multiple configurations. Accessories such as chains or pouches are designed to be adaptable. Upcoming SLGs will expand the system further.

Yes. Our upcoming small leather goods collection is designed to integrate into the current system and enhance how each piece functions.

Yes. MAKETTE is designed as a modular system. Each new release is developed to work with the original styles.

For us, modular means adaptable. The way you carry changes day to day — your bag should too. We design pieces that interact, detach, and transform.

Avoid prolonged sun exposure and water. Use the dust bag provided. For bags with chain straps, always pack them as received to prevent imprinting on the leather. For more detailed guidance, refer to our Care Guide.

We offer evaluations and potential repairs for manufacturing issues within 12 months of purchase. Wear and tear due to use is not covered.

Store it in the dust bag, filled with soft material to maintain shape. Avoid stacking with other items to prevent deformation. You can find full care instructions in our Care Guide.

Each MAKETTE bag includes an embedded NFC chip that allows you to scan and access information about its materials, origin, and care. It’s a tool for transparency and accountability.

Behind the MAKETTE logo on the front of the bag.

We believe transparency builds trust. The digital passport connects each object to its full story, including certified leathers, ethical production, and care guidance. It also ensures future compatibility with authentication and resale.

The name MAKETTE comes from "maquette", a term used in design and architecture to describe a scale model or prototype. It reflects our belief that nothing is ever final, every piece is a study in progress.

Study 01 is our first design chapter, a foundational collection focused on modularity, movement, and refined utility. It sets the tone for how future collections will evolve.

MAKETTE is for women who move through their day with intention. It’s for those who value craftsmanship, modernity, and purpose, whether they’re building companies, exploring cities, or navigating family life. Our vision includes multiple generations: a daughter, a mother, a grandmother, each finding their own meaning and function in the same object.